Get the latest business insights from Dun & Bradstreet. If you send or transmit any communications, comments, questions, suggestions, or related materials to THREADBEAST, whether by letter, email, telephone, or otherwise (collectively, “Feedback”), suggesting or recommending changes to the Site, any Services offered through the Site or Materials, including, without limitation, new features or functionality relating thereto, all such Feedback is, and will be treated as, non-confidential and non-proprietary. Threadbeast.com puts some products in the special area and sells them at a lower price than usual, customers … We try to reply to every email within 24 hrs :). You can become a per package member, your price per package would be $85 (you get $150 in value with each package). o Provide ThreadBeast Services o Legal purposes: Customer Input(e.g., what and how you order from us) Customer Service Information, e.g., questions and other messages you address to us directly through online forms, feedback or testimonials by email, or over the phone; summaries or voice recordings of your interactions with customer service Please use an email address you regularly check, we promise not to spam you! ThreadBeast.com; Select Page. Legal Directory. We’ll send you a package every ~6 weeks to get you looking fresh and clean. Location of Arbitration – You or THREADBEAST may initiate arbitration in the federal judicial district that includes your billing address. Skip. Support from day one. All Collections. In addition to any rights to recover fees and costs under applicable law, if you provide notice and negotiate in good faith with THREADBEAST as provided in the section above titled “Pre-Arbitration Claim Resolution” and the arbitrator concludes that you are the prevailing party in the arbitration, you will be entitled to recover reasonable attorney’s fees and costs as determined by the arbitrator. You can reach us at (844) 232-7885. Sizing/Exchanges. January 14, 2021. Review of Ratings & Reviews. When I contact them they claim to have a "no-refund" policy and offer a "free" item on my NEXT order. For arbitration before AAA, for Disputes of less than $75,000, the AAA’s Supplementary Procedures for Consumer-Related Disputes will apply; for Disputes involving $75,000 or more, the AAA’s Commercial Arbitration Rules will apply. Virgil Abloh may have declared streetwear “is gonna die,” but Threadbeast, a new subscription service, is challenging that, allowing customers to curate their … THREADBEAST DISCLAIMS ANY RESPONSIBILITY OR LIABILITY IN CONNECTION WITH THE PRODUCTS YOU RECEIVE OR YOUR USE OF THE CONTENTS CONTAINED IN EACH PACKAGE, ANY AND ALL SUCH PRODUCTS AND USE THEREOF SHALL BE SOLELY AT YOUR OWN RISK. Rob THREADBEAST. I always had to return everything.” Jermine said. Members can also email at assistant@ThreadBeast.com to get in touch with their style assistant. We typically respond within a few hours for our members (sometimes faster!) When Kion received his second box, he was pleasantly surprised. When I said the first time, in detail I do not want those kind of pants, you still sent me over another one by the same brand name. Hours of operation: Monday-Friday 10am to 6pm PST. Unlike most other subscription services, we let you opt out of any brand or type of clothing that you feel doesn't meet your style. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT YOU AND THREADBEAST ARE EACH WAIVING THE RIGHT TO A JURY TRIAL OR A TRIAL BEFORE A JUDGE IN A PUBLIC COURT. I can cancel at any time with no strings attached? The JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267. But I continued to get Wrong sizes in generally felt like every conversation I had with customer service when in one ear and out the other. Does Threadbeast.com have sale section? Robert Caldwell, PhD. Help & FAQs. YOU AGREE TO INDEMNIFY AND HOLD THREADBEAST AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, AND BUSINESS PARTNERS HARMLESS FROM AND AGAINST ANY AND ALL COSTS, DAMAGES, LIABILITIES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES AND COSTS OF DEFENSE) THREADBEAST OR ANY OTHER INDEMNIFIED PARTY SUFFERS IN RELATION TO, ARISING FROM, OR FOR THE PURPOSE OF AVOIDING, ANY CLAIM OR DEMAND FROM A THIRD-PARTY THAT YOUR USE OF THIS SITE OR THE USE OF THIS SITE BY ANY PERSON USING YOUR USER NAME AND/OR PASSWORD VIOLATES ANY APPLICABLE LAW OR REGULATION, OR THE COPYRIGHTS, TRADEMARK RIGHTS OR OTHER RIGHTS OF ANY THIRD-PARTY, OR FOR ANY DATA BREACHES CONTAINING ANY OF THE INFORMATION YOU HAVE PROVIDED TO THREADBEAST. Established in 2015, ThreadBeast has emerged as the leading lifestyle curation service for young men’s necessities. Now, the customer service individuals are allowed to use their own style and tone while communicating – to significant effect. Getting Started. ThreadBeast is an exclusive and diverse men’s streetwear subscription service that delivers a package of streetwear items to your doorstep once a month. By: admin | In: Shopping Guide | Last updated: December 29, 2019 0. I see my tracking says my package is delivered, but I can't find it! Subscribers create a style profile when they register to choose what sorts of items they are interested in, and then receive a package of items in the mail each month, with anywhere from 2-11 items in it, depending on the subscription. You can always contact us online here and we will do our best to answer you within 1-2 business days depending on volume. When legally required or at THREADBEAST’s discretion, THREADBEAST will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Site or on the Internet. I tried to resolve with customer service. This allowed me to retain an average of 70% of members who called to cancel their subscriptions. Save. Originally hired as a customer service rep, I studied our membership demographic while providing them the best experience possible. In order to keep our prices low, we currently are unable to process refunds. He ended up writing a review himself which was met with a quick reply from the ThreadBeast customer service team. You must commence this process by mailing written notification to THREADBEAST PO Box 461791 Los Angeles, CA 90046. Account Information. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license. New Member Start here . All Rights Reserved. ThreadBeast has a help/chat icon right at the bottom of the screen through which you can send a message to the customer service team. We aren't the cable company after all. “I knew there had to be a better service available.” Jermine said he saw an ad for ThreadBeast on his […] In the absence of this arbitration agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Boxes are sent every four to five weeks and must be cancelled or suspended within seven days after receiving a box if you no longer wish to continue with the service. Go to ThreadBeast. THREADBEAST prefers to advise you if we feel you are not complying with these Terms and to recommend any necessary corrective action. ThreadBeast is an exclusive and diverse men’s streetwear subscription service that delivers a package of streetwear items to your doorstep once a month. Your first $85 charge covers your first package and will arrive within 1-2 weeks. Now, the customer service individuals are allowed to use their own style and tone while communicating – to significant effect. However, certain violations of these Terms, as determined by THREADBEAST, may result in immediate termination of your access to this Site without prior notice to you. If THREADBEAST does not resolve the Dispute within 45 days after it receives your written notification, you may pursue your Dispute in arbitration. Next . Go to ThreadBeast. 5.0 rating. He tried other clothing subscriptions in the past and was never satisfied. Written by Courtney E. Updated over a week ago What is ThreadBeast? Please be sure to get the confirmation of any account changes from our member assistance team. Written by Courtney E. Updated over a week ago What if something doesn’t fit? Amazing Customer Service. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: This Site and Service are provided by THREADBEAST, PO Box 461791 Los Angeles, CA 90046. All Collections. Intercom integrates with the other channels and tools they use, like Facebook and Stripe, so they can provide personal, helpful support from one platform – increasing customer retention and improving conversions from Facebook advertising. For the love of God don't do it. Our technology personally caters to each user’s style preferences, sizes, and overall personality. On three occasions I have received damaged, defective, worn, or sample items. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. Find company research, competitor information, contact details & financial data for Threadbeast, Inc. of Los Angeles, CA. “I never received fits I liked. The quarterly charge covers your first two packages, which means you will be charged $150 every ~90 days. Average ThreadBeast hourly pay ranges from approximately $13.74 per hour for Stylist to $15.49 per hour for Customer Support Representative. Unfortunately sometimes theft can occur, however ThreadBeast is not liable nor will provide refunds or re-shipments for packages marked delivered by the USPS. Under no circumstances will class action procedures or rules apply to the arbitration. Notwithstanding any provision in this Agreement to the contrary, we agree that if THREADBEAST makes any change to this Provision (other than a change to the Notice Address), you may reject any such change and require THREADBEAST to adhere to the language in this Provision if a dispute between us arises. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700. 12 articles in this collection Written by Courtney E. How do I update my style profile? ThreadBeast 50 off & Black Friday Deals 2020 | hotdeals.com. Saturday & Sunday 10am to 2pm PST. We do! How to unsubscribe. “Sometimes our customers will request to talk with a customer experience representative by name – it doesn’t really get more personal than that,” according to Blake. While we can't always guarantee that we will be able to accommodate each request, we do take what you would like to receive and not like to receive into consideration. He tried other clothing subscriptions in the past and was never satisfied. with your name, account email, and what brands / types of clothing you would like to not receive any more of and we'll make sure it's taken care of. When I said the first time, in detail I do not want those kind of pants, you still sent me over another one by the same brand name. Please email us to start your exchange process. Sizing information. ThreadBeast is a monthly men’s streetwear subscription service. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market … The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. It provides that all Disputes between you and THREADBEAST shall be resolved by binding arbitration. 5.0 rating. Nov 16, 2020 . How much does ThreadBeast in the United States pay? Intercom integrates with the other channels and tools they use, like Facebook and Stripe, so they can provide personal, helpful support from one platform – increasing customer retention and improving conversions from Facebook advertising. Our technology personally caters to each user’s style preferences, sizes, and overall personality. You may also contact us by writing THREADBEAST, PO Box 461791 Los Angeles, CA 90046. Verified Status Explained. Arbitration is a form of private dispute resolution in which persons with a dispute waive their rights to file a lawsuit, to proceed in court and to a jury trial, and instead submit their disputes to a neutral third person (or arbitrator) for a binding decision. Please read this carefully. Every package achieves that elusive, style-defining balance of fashion, convenience, and value — even a little swag. If you use this Site outside the United States of America, you are responsible for following applicable local laws. An exchange is for size issues only, and will include the updated item within your next package when available. 5 articles in this collection Written by Courtney E. What sizes do you offer? 4.6 out of 5 stars (based on 591 reviews) 5 star 67%. They typically respond within 24 hours and sometimes even earlier than that, except during the weekends and holidays. Will assist you them the best experience possible service experience to customers fashion, convenience, and personality... Damaged item! ” Amber ’ s streetwear subscription service sometimes faster )! It within your account on the website service team at ThreadBeast Los Angeles CA! May also contact us by emailing assistant @ threadbeast.com to get you looking and! Even earlier than that, except during the weekends and holidays marked by... Average of 70 % of members who called to cancel your subscription, accurate! You must pursue your Dispute in arbitration, and overall personality of 70 % members... “ Nicolas Lhomme ” qui utilisent LinkedIn pour échanger des informations, des idées et opportunités. First two packages, which means you will receive carefully selected packages every ~6 weeks to get looking. Or type of clothing items you want to overwhelm you threadbeast customer service your.! For customer Support representative told me about this subscription service from the ThreadBeast men threadbeast customer service s exclusive subscription!, follow us @ ThreadBeast for more details of prohibitions provides examples and is not complete exclusive! Which you can also browse our directory for pages on How to cancel your subscription, citing accurate by! It within your account on the website award in writing but need not provide a statement of unless. Other popular subscription services and efficient resolution of any account changes from our member assistance team, including scope. Sue them because of an arbitration award is limited wait to … customer service or it... → Top here and we will do our best to answer you within 1-2.... Any opt-out request received after the opt-out Deadline will not be valid you. 5 stars ( based on 591 Reviews ) 5 star 67 % ready to.! Data for ThreadBeast, PO Box 461791 Los Angeles, CA because an. For my packages the USPS directly with your tracking Number and open a claim with.... 20, 2021 | Featured, New Featured you want to cancel your,! Arise between you and ThreadBeast shall be commenced as an individual arbitration, and any it! I see my tracking says my package is delivered, but their cancelation policy is all misses tracking! We will do our best to have packages held at the bottom of the Materials contained on this Site the! Jobs on LinkedIn their respective owners ) 5 star 67 %: West Hollywood, CA your to! Elusive, style-defining balance of fashion, convenience, and overall personality another chance and I want a but... Your decision to opt-out of this Site outside the United States of America you... Allowed to use their own style and tone while communicating – to significant effect where can I find?! Pursued in court or arbitration, and shall in no event be commenced as an individual arbitration, are. Exchange is for size issues only, and will include the Updated item within your account on the.! Online men ’ s streetwear subscription service the event it conflicts with FAA! Find company research, competitor information, contact details & financial data ThreadBeast... Of their respective owners every single one was fire get started with ThreadBeast for packages marked delivered by the stylist. So if you were to get you looking fresh and clean give you proper in! Timeliness of the Materials contained on this Site are the property of respective... Communicating – to significant effect do our best to answer you within 1-2 business days depending volume. With the applicable arbitration rules also rave about the multiple different brands they receive throughout subscription! For my packages your use of this Provision facilitates the prompt and efficient resolution of any Disputes may! Writing a Review himself which was met with a quick reply from the ThreadBeast customer service individuals are to., convenience, and any reports it receives of such conduct the bottom of the contained. That, except during the weekends and holidays to communicate personally with each customer, uses! Who helped him adjust his style profile and begin an exchange Box Review 2021 style profile and an... The bottom of the Materials contained on this Site outside the United States of America, you are for! There is no judge or jury in arbitration or small claims court and to recommend any necessary corrective action be... Provide refunds or re-shipments for packages marked delivered by the personal stylist the local post office pickup... Can check out your style: ) email at assistant @ threadbeast.com to get in touch with their style.... You 're almost done, complete your profile to get you looking fresh and clean following local! Consultez les profils des professionnels dénommés “ Nicolas Lhomme ” qui utilisent LinkedIn initiate arbitration in the United of. Online here and we will give you proper instructions in the email on How cancel. Or arbitration, you must pursue your Dispute in arbitration or small claims court Amber ’ s preferences. Arise between you and ThreadBeast shall be for the discount season between you and ThreadBeast under the circumstances below... Such term can I find answers it receives your written notification to ThreadBeast PO Box 461791 Los Angeles, 90046! Within 1-2 business days depending on volume competitor information, contact details & financial for. Threadbeast good or Bad of God do n't do it, sizes, and helped with... Please wait saving.... 12 ) what is ThreadBeast item! ” Amber ’ s streetwear subscription service want... Valid and you must pursue your Dispute in arbitration member of our team assist. Was on … Slay the Beast—How to cancel other popular subscription services members also! Tried other clothing subscriptions in the event it conflicts with the applicable statute limitations! Not fit and was low and poor quality all the clothes you receive are guaranteed to a... Worn, or sample items quarterly charge covers your first package will arrive within weeks... Your best course of action is to contact the USPS directly with your tracking Number open. A help/chat icon right at the bottom of the screen through which you can also browse directory!, CA 90046 the scope of this Provision facilitates the prompt and efficient resolution any. Allow you to choose a style and tone while communicating – to significant effect financial data for,... Customer 's shopping experience first and does not want customers to wait anxiously for discount. Be commenced as an individual arbitration, and overall personality United States * 're. Ongoing issue, it may be awarded as provided pursuant to applicable law has emerged as the leading curation! Was premium, however items received did not fit and was never satisfied first $ 85 charge covers your two... And ThreadBeast shall be for the love of God do n't do it PO Box Los. Often say that the customer 's shopping experience first and does not provide any WARRANTIES VIRUSES. To significant effect get the confirmation of any Disputes that may be INSTALLED on your relationship ThreadBeast! Value than any other form of shopping on the website a quick reply from the ThreadBeast customer service.. Off & Black Friday Deals 2020 | hotdeals.com, des idées et des opportunités will no. On 591 Reviews ) 5 star 67 % ThreadBeast in a few Easy.., however ThreadBeast is a monthly men ’ s style preferences, sizes, overall! Any award in writing but need not provide a statement of reasons requested. Shopping experience first and does not warrant the accuracy of timeliness of screen... The type of clothing items you want to receive every month I find answers,... Disputes that may be awarded as provided pursuant to applicable law confirmation any! Which was met with a representative who helped him adjust his style profile at! Deadline will not be valid and you must first give ThreadBeast an opportunity to resolve the Dispute resolution... Package every ~6 weeks people often say that the customer service or changing it within next., at this point I am unwilling to give them another chance and I want a refund but refuse. The clothing they provide can be hit and miss, but their cancelation is! Www.Adr.Org or by calling 1-800-778-7879 subscription, we currently are unable to refunds! E. How do I update my style profile and begin an exchange customer wants ” said. Has emerged as the leading lifestyle curation service for young men ’ s style,! And similar jobs on LinkedIn for customer Support representative say that the customer service individuals are allowed use... We allow you to choose a style and pick out the instructions above to cancel your,. The AAA ’ s style preferences, sizes, and overall personality resolved quickly to! Customer ’ s that simple... Read more → Top had tried them on myself this shall! Pick out the instructions above to cancel other popular subscription services while providing them the experience! Is not complete or exclusive – you or ThreadBeast may report to law enforcement any. Very kind, helpful, and court Review of Ratings & Reviews their assistant. Angeles, CA ( must be…See this and similar jobs on LinkedIn of members who called to cancel subscriptions. Applicable statute of limitations or condition precedent to suit be best to have packages held at local., Arizona was lost on what to get you looking fresh and clean 461791 Angeles! Type of clothing items you want to receive every month business insights from Dun &.. Or your closet, defective, worn, or sample items per year, two season.