The way Forward “Antimonies of corruption and democratic governance” in L. Olurode, & S.O. Note. one that is … ©2020 Essay Sauce / Terms of use / Content policy / Privacy policy.  The Federal Character Commission (FCC) should be adequately empowered to enforce the provision of its Act that mandated it to ensure even and equitable distribution of developmental projects and social amenities across all parts and sections of the country. Nigeria continues to feature prominently amongst the most corrupt countries in the past three decades. 15 December. Besides, most people because of ignorance and poor orientation see government jobs as ‘nobody’s job’ which must provide for ‘everyone’ (Soleye, 1989). It is observed that transparency in government operations is increasingly regarded as an important precondition for good governance and sustainable economic growth. Unfortunately, since restoration of democratic rule, Nigerians is nowhere near the realization of the ideals of good governance. ANTIMICROBIAL ACTIVITY OF SILVER NANOPARTICLES BASED ON THEIR SHAPES, A Clockwork Orange (Burgess) and The Butcher Boy (McCabe), Impact of racial stereotypes/racism on, self-esteem amongst African-American students regarding standardized testing. “Towards a conceptual model for accessing the quality of public services”, Available from http://www.carlosmelobrito.com/…/Artigo_…Acesses on 10 July, 2014. Dr. R Ramakrishnan, You can change your ad preferences anytime. Rules for promotion fail to differentiate between productive and non-productive workers. Governance, politics and policies in Nigeria. [ed], (1992), New trends in personnel management. of greater responsiveness in public service delivery (Lee and Haque, 2006; Sarker, 2006). The Public Service Delivery GSG strives to meet client demand for innovative public service delivery solutions. The delivery note makes sure the customer(s) successfully received the goods they ordered. Escott, K. and Whitfield, D. (1995). The United Nations Development Programme (UNDP), in its 1997 policy paper, defined governance as “the exercise of economic, political and administrative authority to manage a country’s affairs at all levels. This page of the essay has 4604 words. EssaySauce.com is a completely free resource for students. Onyeororu, I.P. Delivery notes protects seller from buyers who claims that there are no shipments made. “An assessment of public sector service delivery in Nigeria: A case study of federal capital territory area councils, 2007-2011”. Collaboration for public service delivery refers to the reciprocal and voluntary support that two or more distinct public sector agencies, or public and private administrations, including non-profit organisations (NPOs), provide each other in order to deliver a “public” service, i.e. Delivery note template informs buyer what goods are delivered and in cases of unavailability, buyers will also be … 133-154. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. CONCLUSION AND RECOMMENDATION It has been established that while Nigeria is making steady progress in the area of improving her governance system, her performance in selected good governance indicators is far from being satisfactory, it is therefore necessary to underline the need to redress the situation by planning and organizing effectively for the implementation of policies to enhance effective service delivery. The aim of good governance in the public sector is to encourage better service delivery and improved accountability by establishing a benchmark for good governance in the public sector. Of-course many values like Impartiality, Transparency, Courage of conviction, Probity, Accountability, Empathy towards weaker sections etc. This essay was submitted to us by a student in order to help you with your studies. 3 No. Another key aspect of the organizational climate within which the public service operates has been described by Murray (1990:93) in the following manner, ‘I remain convinced that in assessing the confidence rating of the public service, account must be taken of the political culture in which it operates. Effective governance is characterized by robust scrutiny, which provides important pressures for improving public sector performance and tackling corruption. Indeed, people are always bewildered when we consider the state of governance in Nigeria. Within the public service, a different culture prevails internally. The judicial arm of government for example, which is the one saddled with the responsibility of protecting the rights of the people has either assisted or impeded course of good governance in areas such as revenue allocation, status of local government, intrigues associated with impeachment of certain political office holders, human rights, etc (Ayodele,2008). and Ali, 2014). Improved Public Service Delivery depends on •Easy access and availability of public servants •Transparency in administrative systems: • Accountability: • Monitoring of Public Services •A good complaint management system •Simplification of processes etc. 105-111. Everything relating to the use of public funds should be done in the interest of the state and with a view of ensuring the benefits and development of the citizens. In other words, governments owe their existence and their legitimacy to the fact that there are services in which the possibility of market failure is great (Adamolekun, 2002). These entities are primarily accountable for their management and use of resources to those that provide the resources and those that depend on the resulting services. Besides, on-the-job training programmes are weak and ineffective (Otobo, 1992).Also, compounding the skills problem is the emphasis on filling slots rather than matching workers skills with the need of the position. People’s lives are thereby improved (Darma, and Ali, 2014). Daily Trust, Wednesday, October 27, 2010. PUBLIC SERVICE AND SERVICE DELIVERY The meaning of public service is contained in section 277 (91) of the Constitution of the Federal Republic of Nigeria of 1979 now section 169 of the 1999 Constitution as encompassing the civil service (ministerial departments), statutory corporations or parastatals, judiciary, legislature, educational institutions, financially wholly or principally owned government at the … Gowan, M., Seymour, J., Ibarreche, S. and Lackey, C. (2001). Let's have a quick look at the public service values. Murray (1990:151) stated that public servants have to be careful that, in rebutting the ascertion, they do not inadvertently give the impression that efficiency is either irrelevant or satisfactory in the public sector. Definition of Public Service Delivery: It is the mechanism through which public services are delivered to the public by local, municipal, or federal governments. Governments and other public sector entities raise resources from taxpayers, donors, lenders, and other suppliers for the provision of services to citizens and other recipients, as well as less visible activities, such as regulation and policy development. (Junaidu and Aminu, 2015). (Olowu, 1987). Accessibility should not be restricted based on race, Nwachukwu, C.C. “Redefining the concept of governance”- Canadian international development agency. 3 No. 8, pp.1756-1776. Global Journal of politics and law research, Vol. 11-17. Akinboye [eds], Democracy, good governance and corruption in Nigeria. Humphreys, P.C. THE STATE OF GOVERNANCE IN THE SERVICE DELIVERY IN NIGERIA It is amazing that our various governments in Nigeria always acknowledge commitment to good governance. This is because of the high level of poverty and infrastructural decay in spite of the abundant resources with which God has blessed the country. The problems faced by the public service in Nigeria and other African countries in terms of service delivery, started in the 1980s, where African countries experienced severe economic decline. Accordingly, Government should make deliberate efforts to truly create the enabling environment through appropriate regulatory framework that would promote the participation of private sector inn the provision of critical public services rather directly or through the Public-Private Partnership (PPP). Yesufu, T.M. CODESRIA bulletin Nos. 6, pp. Yes! The responsibility of the public service is to deliver services that the private sector may not deliver at all or to deliver services to those who cannot afford the market price of the product. Reichheld, F.F. Public Servants tend to be objects of doubt and suspicion. The website is funded by adverts which cover the cost of our hosting and domain renewal. Furthermore, poor and outdated equipment, lack of office space and poor filing systems in the work place act as impediments to the effectiveness of the public service in Nigeria (Okoh, 1998). For erstwhile governor of Lagos state, Bola Ahmed Tinubu (2008), governance is the process of decisions making and the process by which decisions are executed or not implemented. Moreover, Public Servants are poorly paid. Lack of bureaucratic accountability can be attributed to bureaucratic corruption. Industrial sociology: An African perspective. Ethnic politics in Nigeria. [pp.24-35], Ilorin: Faculty of Business and Social Sciences, University of Ilorin. (2002). & Usman, A., [eds] Nigeria beyond 2007: Issues, perspective and challenges. Download the full version above. “Good governance, democracy and sustainable development”. Central to the concept of transparency in public service is fiscal transparency. and Ali, M. (2014). Pollitt, C. (1995). Public services are defined as those services which are mainly, or completely, funded by taxation. (2005). Ugan-dan households use private health care more often than do Philippine households. Adeosun, A.B. Formulating integrated policies and their effective implementation would require an adaptable and efficient public service … EssaySauce.com is a free resource for students, providing thousands of example essays to help them complete their college and university coursework. Employee Engagement includes employee attitude activities, purpose driven leadership and HR processes. 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