It appears that they do take customer reviews seriously and work to weed out Etsy sellers with too many complaints. Learn how to set up or change a processing time for a listing. It has been in existence for several years, has very loyal buyers, sellers, and employees, and has offices throughout the world (and growing!). The main focus of Etsy is handmade and vintage items, like clothing, jewelry, home decor, greeting cards, and more. Sellers can also request review removal, but only if it meets one of these criteria: Etsy makes it fairly clear that a review is an opinion and that Etsy sellers should not expect to have to ability to just report and have legitimate Etsy product reviews removed. Processing time is the length of time it takes sellers to ship an item from the time the order is received. Reviews can only be left for items sold through Etsy. From the seller perspective, there are several negative Etsy reviews from Etsy sellers that state growing issues with copyright infringement, an influx of non-handmade goods, and a general lack of support from Etsy as a company. The curious thing is that Etsy only allows reviewers to post photos on 5-star reviews, therefore sellers can only hide photos from 5-star reviews, which one assumes be a positive overall review. One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. You can respond to buyer reviews of 3 stars or less. When questioning, “Is Etsy safe?” or “Is Etsy legit?” our Etsy review takes into consideration the ways in which a buyer can make a payment and if there is buyer protection in place. The site is meant to offer a way for artisans to earn money, but unscrupulous sellers can also take advantage of it. Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. On Etsy.com, you’ll find a community of makers, small-business owners, and shoppers who all share a passion for uncommon and rare goods.If you’re new to Etsy, take some time to get to know us.Review our seller policies and learn about fees for selling on Etsy to make sure that selling on Etsy … Yes, in terms of payment security and buyer protection tools. In answering the question, “Is Etsy legit?” the answer is, yes. It’s worth noting Etsy’s seller policy regarding hiding review photos: “If a buyer includes a photograph of their purchase alongside a five-star review, this photo will be visible to anyone who looks at your reviews. Once your order is either marked as delivered or on its estimated delivery date, you can leave an Etsy item review. Etsy offered sellers advice on how to get 5-star reviews in a post on Tuesday, but sellers focused on how to get buyers to leave any feedback at all. I had an antique item I bought, it arrived broken and Etsy would not help me in having the seller … For example, you’re probably already familiar with the well-known auction and retail site eBay. Several Etsy reviews mention products of poor quality that differ from the descriptions or photos provided on the site by the sellers. Is Etsy legit? https://www.madeurban.com/blog/is-selling-on-etsy-worth-it-in-2019 Even if an Etsy seller does have the ability to make the photograph private, buyers can rest assured that the rest of the review, including the buyer’s comments, regardless of whether they are negative or positive, will remain in place for 12 months. Many small sellers may have a lot of success but it could finish your business completely. AdvisoryHQ (All Rights Reserved), When it comes to online shopping, there are a few names that stand out. Many Etsy.com reviews mention Etsy scams and Etsy complaints in relation to sellers and payments, so we’ll get to the bottom of this. I started selling on Etsy three years ago and it took six month to start getting sales. If an order has multiple items with different processing times, the maximum processing time will be used. Let’s take a closer look at how Etsy sellers can access Etsy reviews from their customers. The buyer can leave a review in Square. I opened a shop a few months ago. Consumers worry that sellers on Etsy are able to screen their reviews and to make themselves and their products appear more trustworthy. I believe Etsy's … I love Etsy and I'll continue shopping on their site. As for Etsy reviews, whether the ability to hide a photograph reflects negatively on the system will largely depend on your perspective– more specifically, it will depend on how important customer photographs are to you when shopping online. Buyers will have to go through private communication to resolve these issues, and many Etsy sellers and buyers have expressed frustration on sites like Sitejabber and Trustpilot about a lack of support from Etsy. ; Reviews can be left on eligible items within the 100-day review period, which begins on an … Etsy sellers can, however, report particularly inappropriate reviews that they feel are violating the Etsy.com rules and regulations for leaving reviews. A buyer can use the 5-star Etsy review system either on Etsy.com or the, While the Etsy review system will automatically attach a picture of the purchased item, customers also have the option to attach their own picture, Report photographs that the seller feels might be in violation of Etsy policies, Reply privately to the reviewer to ask about their issue, Respond publicly to an Etsy review of 3 stars or less on their reviews page, Request removal of reviews if they violate Etsy’s policies, The review is about Etsy or a third party, and not about the transaction/seller/buyer, In these types of instances, buyers are suggested to forgo the public Etsy review system, and open a private, Checking a seller’s reviews and shop policies before you buy, Ensuring you pay sellers within the Etsy interface, because they can’t help if you’ve paid the seller outside of Etsy or PayPal, Another point to consider when asking “Is Etsy safe to buy from?” is Etsy’s return policy and other buyer protection policies in place. Beware of buying items on this sight that are from sellers based abroad. We’ll discuss that next. We found the review policies of Etsy pretty fair and balanced and designed to promote solutions rather than negative responses back and forth between buyers and sellers. You obviously still need to choose your sellers carefully, but I have had no … Original review: May 26, 2020. To leave a review on Etsy, head to the Purchases page on your Etsy account. Many Etsy reviews claim that Etsy does not screen its sellers. Etsy warned sellers on Monday of shipping delays and advised them to “Get those holiday orders in the mail.” The message was added as an update to a Seller Handbook article … Buyers are frustrated with changing return policies, unreliable terms, and no guarantee of quality, all shifting from one seller to the next. Click your shop name under Sales Channels. When Can I Leave a Review or Report a Problem With an Order? Another point to consider when asking “Is Etsy safe to buy from?” is Etsy’s return policy and other buyer protection policies in place. EmilyJaneOrganizes. If these criteria are met, the buyer will be able to sign into their account to leave a review immediately after the transaction is made. Since attaching a customer photo is only an option when a buyer leaves a 5-star review, it does seem as though Etsy is shifting the scales to benefit Etsy sellers, rather than buyers in the case of review photos. Review AdvisoryHQ’s, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Click to view AdvisoryHQ's, ► Get Featured on AdvisoryHQ. I tried for 2 months to find out why I was not receiving notification of orders being placed with my etsy … Aren ’ t be trusted money, but the methods are at the sellers!, you may hide the photograph. ” its estimated delivery date is when the shipping carrier your. 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